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Contact DND

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Angie | PurpleCow Digital
Updated 1 year ago

Contact DND Trigger

This trigger can be used to sense either when a dnd status is changed or when it is changed to a particular setting. Note: You should not be using the internal DND as a general rule. It is better to ask the contact to send a particular keyword if they want you to stop sending them stuff and you trap for that keyword and remove them from all workflows.

To use the Contact DND Trigger, simply go into Automation -> Workflows and click, "Create New Workflow". (1)

Then choose "Contact Changed". Afterwards, you can choose the filters or conditions under which the trigger will fire. (2, 3)

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